It was a bit of waiting in stress not knowing exactly what the bottle would actually look like. There needs to be a sample of your writing, a draft, something to see where and how your lettering is positioned in advance. Once it arrived ( its a gift for a retiree ) I saw that it was just beautiful. The wording placement was great, and although this was a gift and I cannot say what the wine tastes like, I would buy again as a gift. Very lovely, and was packaged very securely with care. Recommend.
My order was originally personalized incorrectly. When I contacted customer service, they were extremely helpful and they corrected the personalization and shipped a new bottle out right away! VERY happy with everything.